FAQ
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All online orders are processed on every 1st Saturday and 3rd Saturday of every month. Unless otherwise specified on my social media posts.
Canada, you now have three options when checking out:
The more affordable shipping option is sent through Canada post. Due to the recent Canada Post statuses, there is a chance of running into delays that are out of my control. This option is untracked and un-insured. Order at your own risk.
I also offer a tracked/insured option. These shipping prices are to cover the highest potential price using various shipping carriers. I ship with either Canada Post, UPS, Purolator, Fedex or Canpar. Shipping carriers and prices will be based on many factors. If you’d like a quote or if you have any questions, I’d be happy to chat. Please visit the Contact page.
Pick up options in Calgary, AB and at my upcoming markets are available at checkout at no extra cost.
United States & International: shipping is unavailable. -
Yes, I now honor tax exemption for status card holders from Indian Affairs. Folks who are getting items delivered on rez are eligible, as well as purchases made directly on a rez. Please contact me to touch base, just for the first time. We will find an arrangement and I will be happy to work with you.
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I ship within Canada only.
Shipments are sent and processed from Calgary, Alberta. -
I accept returns if you receive a defected item. A form must be submitted within 7 days of package arrival. Photos will be required. A replacement will be offered, unless the item is one of a kind, in which case a refund will be offered.
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Times vary depending on your location and the shipping option you choose at checkout. Shipments are usually processed every 1st and 3rd Saturday of the month, unless otherwise posted on my social media accounts. You will be notified by email when your item has been mailed off. If purchased, I will be sending you the corresponding tracking number. Otherwise, please visit your shipping carrier’s website to learn more about delivery estimates.
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Unfortunately, most times I cannot replace items. Please take care of your items as best as you can, as I don’t offer open commissions regularly, nor do I keep every earring finding or bead style in stock. Some items are readily available in larger quantities, which won’t be a problem to buy a replacement. A lot of my items are one of a kind for a reason though. You’ll be the only one rocking that jewelry piece!